Federal Regulation
Due to federal regulation restrictions; we do not prescribe any controlled substances virtually
Financial Terms
We will be accepting commercial insurances. All fees must be paid in full to NSD Mental Health Services PLLC at the time of service. If you are unable to meet your financial commitment, you will have to reschedule your appointment.
Billing Fees
Our expectation is that all fees must be be paid in full at the time of service. Any account balances will be paid within 30 days of receiving a statement from us. All unpaid accounts will be turned over to collections. We reserve the right to refuse to reschedule appointments if account balances are not paid. Please be mindful that not all codes are covered by insurance, but are billable, patients will still be responsible for the remaining charges.
Appointments
All appointment must be confirmed 24 hours (1 business day in advance) to cancel or reschedule your appointment. This includes making a same day appointment and later canceling or rescheduling. If you need to cancel, reschedule, or make an appointment, please call during business hours, as our answering service does not take messages after hours regarding appointments & non-emergency calls about appointments. Dial 911 in case of any emergencies. No show appointment with no prior notice for first appointment may take a longer wait time to reschedule.
Our office utilizes an automatic reminder message that allows you to confirm or cancel your provider’s appointment, so please make sure that we have your most recent telephone number on file so that you receive the reminder call.
Appointment reminder calls are attempted as a courtesy for you, but it is your responsibility to keep track of appointment dates and times. There is a $ 90.00 charge for no show appointments, or visits that are canceled/rescheduled on the day of the appointment. If you miss (3) appointments, you will be discharged from NSD Mental Health services PLLC
Please be sure to make a follow up appointment after seeing the provider to ensure that you get in within a timely fashion to renew your prescriptions. We highly recommend making an appointment BEFORE you leave the office, or the following day, as schedules tend to fill up rather quickly.
Medication Refills
It is your responsibility to make an appointment before you run out of medication refills. The routine practice of NSD mental Health services is to write a prescription to cover your medication needs until your next appointment. If you keep scheduled appointments or reschedule promptly, there should be no need for additional refills. Refills will be considered for patients with a scheduled follow up appointment and on a case by case basis. Please note, we do not process refill requests after hours, on weekends or holidays.
Confidentiality
Be assured that your history of mental health issues and medical issues will be maintained in a confidential manner, in accordance with state and federal privacy laws.
Email/Phone Correspondence Outside of Appointments
Please note that medication regimens will not be changed or adjusted outside of scheduled appointments. If you need clarification regarding your treatment plan, you may email a brief note requesting a phone call. Email/phone calls are not a substitute for an in-office visit
Prior Authorization for Medication
Many insurance companies require prior authorization on certain medications. Please have your pharmacy fax the notification to our office and we will respond to the request from your insurance company. Keep in mind that prior authorization requests can take from 2-5 business days to process after we send the information to your insurance carrier. NSD Mental Health Services PLLC is not responsible for your insurance company’s decision of whether they will cover your medication.1
Letters & Forms
If you are requesting a letter to be written on your behalf or forms to be completed, please keep in mind that your request will take 3+ business days to complete. Our medical provider must approve and sign all letters before they can be picked up/mailed/faxed. The minimum turnaround time for letters is one week, so please request them 1-2 weeks in advance. Fees for providing written documentation, filling out forms, letters, etc. start at $25 and increase due to the complexity of the communication
Disability Claims
If you are requesting assistance in completion of a disability claim, please make note of the following:
****Short Term Disability and FMLA Paperwork ONLY! We do not process paperwork or evaluate for Social Security Disability! ****
- NSD Mental Health Services PLLC does not “give” disability. We can only report symptoms and response to treatment to the company that handles your disability insurance.
- We do not backdate disability.
- If regularly scheduled appointments are not kept, we will notify your disability carrier.
- Our providers first priorities each day are to see scheduled patients; therefore, they will complete letters and forms as time permits. Disability paperwork requests take 7 to 15 business days to complete.
Disclaimer
NSD Mental Health PLLC is a safe virtual place for you to talk with the following expectations, rules and regulations being met:
1) If you ever communicate current suicidal or homicidal intent, you have to be reported so further help can be given.
2) If you ever communicate sexual physical or mental abuse in any way about a minor, elderly or developmentally delayed person, due to mandates by law, you have to be reported.
3) If you choose to bring someone in the room with you, you are non-verbally or even verbally consenting to their presence.
4) If you do anything to break trust related to prescribing authority, NSD Mental health services has the right to terminate your relationship.
c) 2020 NSD mental Health LLC
All content found on this website was created for informational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your medical provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking treatment because of something you have read on this website or any website. If you think you may have a medical emergency, call your medical provider, go to the emergency department, or call 911 immediately. Any communication on this site with Dr. Funmilola Adelokiki, DNP or staff does not constitute the establishment of a provider-patient relationship. NSD mental Health Services, PLLC and Dr. Funmilola Adelokiki, DNP do not personally recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on this website and related forums. Reliance on any information provided by this website, employees, contractors, or medical professionals presenting content for publication is solely at your own risk.